Can the chatbot answer about my services?
Yes. We configure it with brand information, services, prices, tone of voice and response rules. The more documentation you provide, the more accurate it is.
AI · Chatbots · Automation
We implement AI chatbots and custom assistants for customer support, quote collection and conversation automation for businesses in Chișinău, Moldova and Romania. Solutions for clinics, online stores, restaurants and service brands.
AI chatbots for websites and customer support workflows.
AI assistant connected to your clients' real questions.
Fast answers for services, offers, bookings and contact.
Available 24/7 — no client lost overnight or on weekends.
What you get
A service built for results, not just for appearance.
Visitors get immediate answers without waiting for a manual reply.
You can collect quote requests and questions directly from the website.
The chatbot can speak in the brand voice and guide users to contact.
AI can support the team with copy, ideas and repetitive responses.
24/7 availability — responds even outside working hours.
Replies in Romanian, English or Russian depending on the visitor.
Integration with Telegram, WhatsApp or contact forms for qualified leads.
Process
How we work.
- 01
We define what the assistant must know and do.
- 02
We map conversation flows and key responses.
- 03
We prepare prompts, rules, messages and fallbacks.
- 04
We integrate the chatbot into the website with the right interface.
- 05
We test answers with real scenarios and adjust tone.
- 06
We launch carefully and monitor first conversations for optimization.
FAQ
Frequently asked questions.
How much does an AI chatbot cost at Vilm Group?
A basic chatbot (answers based on simple documentation, integrated on website) starts at 200€. A mid-range chatbot (with conversation flows, CRM/email integration, multilingual) is between 400-500€. A complex AI assistant (with custom logic, multiple integrations, continuous training) starts from 500€.
Do I need an OpenAI account?
For a chatbot based on OpenAI or Anthropic, an API key must be securely configured on the server, not exposed publicly in the browser. We help with account setup if needed.
Can the chatbot send users to Telegram or a form?
Yes. It can guide users to offers, forms, Telegram, WhatsApp or other relevant channels, depending on visitor intent.
In how many languages can the chatbot speak?
The chatbot can be configured to respond in Romanian, English, Russian, Ukrainian or any other languages relevant to your market. It automatically detects visitor language.
What types of businesses does it work best for?
We most often implement chatbots for: clinics and offices (appointments, treatment questions), online stores (stock, prices, delivery), restaurants (menu, reservations), agencies and consultants (lead qualification), companies with high volume of repetitive requests.
How long does chatbot implementation take?
A basic chatbot can be ready in 1-2 weeks. A mid-range one with custom flows and integrations takes 2-4 weeks. A complex project can reach 4-6 weeks with extended testing.
Connected services
Website creation
We create fast, modern and SEO-ready websites for businesses in Chișinău, Bălți, Cahul, Orhei and across Moldova, plus clients from Romania and the diaspora. Presentation websites, landing pages, premium portfolios and service websites with real performance in Google.
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SMM services in Chișinău and across Moldova: strategy, Instagram, Facebook and TikTok management, content plan, copy, visuals, reels and campaigns for local and international brands. Specialized in restaurants, salons, clinics, stores and personal brands.
View page →Branding & Logo
We create professional logos, complete visual identity, color palettes, typography, brand materials and visual direction for businesses in Chișinău, Moldova, Romania and the diaspora. Strategic branding for startups, rebranding for existing companies and premium identities for personal brands.
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